Last updated: October 8, 2026
This Privacy Policy explains how GEXOptionsTrading collects, uses, stores, shares and protects personal information when you visit our website, purchase or manage a subscription, connect your Discord account, communicate with us, or otherwise use our services.
1. Data Controller
The controller responsible for the processing of your personal data is:
Oriol Vives — Passeig Maritim Sant Joan de Deu, 43882 Calafell, Tarragona, Spain
Spanish Tax Identification Number (NIF): 53297710V
Email: support@gexoptionstrading.com
For the purposes of this Privacy Policy, “GEXOptionsTrading”, “we”, “us” and “our” refer to the controller identified above.
2. Scope of This Privacy Policy
This Privacy Policy applies to personal information processed in connection with:
www.gexoptionstrading.com
GEXOptionsTrading subscription services
Stripe checkout and subscription management
Discord membership access and role management
Customer support communications
Promotions, referrals and related membership administration
Other GEXOptionsTrading services that link to this Privacy Policy
This Privacy Policy does not govern independent services operated by third parties under their own privacy policies.
3. Personal Data We May Collect
Depending on how you interact with GEXOptionsTrading, we may process the following categories of personal data.
Contact and account information:
Email address
Name, where provided
Communications sent to customer support
Subscription and transaction information:
Stripe customer ID
Stripe subscription ID
Subscription plan
Subscription status
Trial information
Billing and renewal dates
Payment status
Promotion or discount information
We do not normally receive or store your complete payment card details. Payment information is processed by Stripe.
Discord information:
Discord user ID
Discord username
Membership roles
Information necessary to connect your subscription with your Discord account
Technical information:
IP address
Browser and device information
Approximate location derived from IP address
Website access and diagnostic information
Technical logs necessary for security, fraud prevention and service operation
Communications:
Emails and support messages you send to us
Information you voluntarily provide when requesting assistance
4. How We Obtain Personal Data
We may obtain personal data:
Directly from you
From Stripe when you create, update or cancel a subscription
From Discord when you authorize the connection of your Discord account
Automatically through our website and technical infrastructure
Through service providers acting on our behalf
5. Purposes and Legal Bases for Processing
We process personal data only where we have an appropriate legal basis.
To provide and administer your subscription:
We process information necessary to create and manage your membership, provide paid access and maintain your account.
Legal basis: performance of a contract.
To process payments and billing:
We process subscription and transaction information necessary for billing, renewals, cancellations, refunds where applicable and payment administration.
Legal basis: performance of a contract and compliance with legal obligations.
To connect and manage Discord access:
We process Discord identifiers and subscription information to assign, modify and remove membership roles.
Legal basis: performance of a contract.
To provide customer support:
We process contact details and communications in order to answer questions and resolve membership or technical issues.
Legal basis: performance of a contract and our legitimate interest in providing effective customer support.
To prevent fraud, abuse and security incidents:
We may process technical, account and subscription information where reasonably necessary to protect GEXOptionsTrading, our members and our systems.
Legal basis: our legitimate interests in fraud prevention, security and protecting the integrity of the Service.
To comply with legal and accounting obligations:
We may retain and process certain transaction, billing and identification information where required by tax, accounting, consumer-protection or other applicable laws.
Legal basis: compliance with a legal obligation.
Where processing is based on consent, you may withdraw that consent at any time, without affecting processing lawfully carried out before withdrawal.
6. Stripe
Payments and subscriptions are processed using Stripe.
Stripe may collect and process information such as:
Name and email address
Payment details
Billing information
Transaction information
Device and fraud-prevention information
GEXOptionsTrading does not normally receive your complete card number or security code.
Stripe processes personal information according to its own privacy policies and applicable data-protection obligations.
We may receive subscription and transaction information from Stripe where necessary to administer your membership.
7. Discord
Some GEXOptionsTrading services are provided through Discord.
When you connect your Discord account, we may process:
Discord user ID
Discord username
Membership role information
Authorization information necessary to establish the connection
This information is used to provide and maintain access to the Discord areas included with your subscription.
Discord separately processes information according to its own privacy policy.
8. Automation and Service Integrations
GEXOptionsTrading uses automation and technical service providers to manage memberships and connect services such as Stripe and Discord.
These systems may process information such as:
Subscription IDs
Customer IDs
Email addresses
Discord identifiers
Subscription status
Membership roles
Such processing is limited to what is reasonably necessary to operate and administer the Service.
9. Website Hosting and Technical Services
Our website is hosted using Framer and related infrastructure.
Website hosting providers may process technical information necessary to deliver the website, maintain security, prevent abuse and diagnose technical problems.
This may include IP addresses, device information and access logs.
10. Cookies and Similar Technologies
Our website may use cookies or similar technologies that are necessary for website operation, security and functionality.
If we introduce non-essential analytics, advertising or marketing technologies that require consent under applicable law, we will provide appropriate information and obtain consent where required.
Third-party services integrated into the website may also use technologies subject to their own privacy policies.
11. Sharing of Personal Data
We do not sell personal data in exchange for money.
We may share personal data with service providers where necessary to operate GEXOptionsTrading, including providers of:
Payment processing
Website hosting
Discord community services
Automation and integration services
Email and communications
IT infrastructure
Professional accounting, tax or legal services
Service providers receive only the information reasonably necessary for their role and are expected to process data in accordance with applicable legal requirements.
We may also disclose personal data where required by law, regulation, court order or other valid legal process.
12. International Data Transfers
Some service providers used by GEXOptionsTrading may process personal data outside the European Economic Area, including in the United States.
Where GDPR requirements apply, international transfers will be made using an appropriate legal mechanism where required, such as:
An adequacy decision
Standard Contractual Clauses
Another legally recognized safeguard
You may contact us for additional information about applicable safeguards.
13. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on factors including:
The duration of your subscription
The need to administer your account
Legal, tax and accounting obligations
Fraud and security requirements
The establishment, exercise or defense of legal claims
When personal data is no longer required, it will be deleted, anonymized or otherwise handled in accordance with applicable law.
14. Your Rights Under the GDPR
Where the GDPR applies, you may have the right to:
Request access to your personal data
Request correction of inaccurate personal data
Request deletion of personal data
Request restriction of processing
Object to certain processing
Request portability of personal data
Withdraw consent where processing is based on consent
Lodge a complaint with a data-protection authority
These rights may be subject to limitations or exceptions provided by law.
To exercise your rights, contact:
support@gexoptionstrading.com
We may need to verify your identity before completing certain requests.
15. Complaints to a Supervisory Authority
If you are located in Spain, you may lodge a complaint with the:
Agencia Española de Protección de Datos (AEPD)
You may also have the right to complain to another competent supervisory authority in the European Economic Area depending on your place of residence or the circumstances of the processing.
16. Privacy Rights for Users in the United States
Depending on your state of residence and whether the relevant law applies to GEXOptionsTrading, you may have additional privacy rights, which may include rights to:
Know or access certain personal information
Correct inaccurate personal information
Delete certain personal information
Obtain a portable copy of certain information
Opt out of certain forms of sale, sharing or targeted advertising where applicable
GEXOptionsTrading does not currently sell personal data in exchange for monetary consideration.
Requests may be submitted to:
support@gexoptionstrading.com
We will respond to valid requests where required by applicable law.
17. Data Security
We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.
No internet-based service can guarantee absolute security.
You are responsible for maintaining the security of your own email, Stripe and Discord accounts.
18. Automated Decision-Making
GEXOptionsTrading does not currently use personal data to make solely automated decisions that produce legal effects or similarly significant effects on users.
Automated systems may be used for operational tasks such as assigning or removing Discord membership roles based on subscription status.
19. Children’s Privacy
GEXOptionsTrading paid services are intended for adults aged 18 or older.
We do not knowingly offer paid memberships to children under 18.
If you believe that a minor has provided personal information improperly, contact us at support@gexoptionstrading.com.
20. Third-Party Websites and Services
Our website or community may contain links to third-party websites or services.
We are not responsible for the privacy practices of independent third parties.
You should review the privacy policy of each third-party service you choose to use.
21. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, legal requirements, technology or data-processing practices.
The latest version will be published on this page together with the date of the latest revision.
Where legally required, we will provide additional notice of material changes.
22. Contact
For privacy questions or requests relating to personal data, contact:
GEXOptionsTrading — Data Controller: Oriol Vives — Passeig Maritim Sant Joan de Deu — 43882 Calafell, Tarragona, Spain
NIF: 53297710V
Email: support@gexoptionstrading.com